Banks & Financial Institutions

Amwal Payment Services is a leading provider of innovative payment solutions that cater specifically to banks, financial institutions, and businesses within Iraq. With a strong focus on facilitating secure, seamless, and efficient financial transactions, we empower institutions to enhance their payment infrastructures and deliver superior services to their clients. We offer a comprehensive suite of payment services, including transaction processing, fraud prevention, and mobile payment integration, all designed to meet the evolving needs of the financial sector.

Services We Offer to Banks & Financial Institutions:

Amwal offers the possibility of issuing a full package of cards of all types and categories, such as issuing credit cards, direct payment cards in addition to prepaid cards. 

Amwal card issuing services include cards' management, designated card design, management of card payments and accounts, supporting multicurrency cards and accounts, and the ability to integrate with the bank and financial institutions’ core systems via multiple Application Programming Interfaces (API).

Direct Debit Cards:

Amwal Payment Services offers its banking clients the possibility of issuing direct debit cards (direct payment) of all types (Visa and MasterCard) in different categories, starting from classic to higher categories (High-end cards). They can also be plastic, virtual, metal or wearable cards.

The direct debit card enables its card holders to benefit from many advantages:

. Cash withdrawal, purchases and online shopping.
. Used as a customer ID to benefit from other banking services.
. Can be linked to several customer accounts at the same time.
. Given to family members in the form of subsidiary cards.

Prepaid Cards:

Amwal offers banking sector customers and card dealers the possibility of issuing prepaid cards of all kinds (Visa and MasterCard) starting from the classic card category.

Amwal provides multiple prepaid card products that allow customers a unique experience:

. Gift cards/non-rechargeable cards. 
. Rechargeable prepaid cards.
. Online shopping cards.
. Multi-use prepaid cards.
. Payroll cards.
. Financial aid cards.  
. Student cards (universities and schools).

Credit Cards:

Amwal offers its banking customers the possibility of issuing credit cards of all kinds (Visa and MasterCard) in different categories, starting from classic to high-end cards.

It can also  be plastic, virtual, metal or wearable cards.Credit card features include:
 

. Activating points and rewards programs that build a long-term relationship with credit card customers.
. Using credit cards as a way to reward the customer as a result of his banking transactions through the Banking Loyalty System.
. Installment of credit card purchase transactions.
. Awareness about the benefits and offers provided by international payment companies as a result of using these cards (depending on the type of card).

and it also includes:

    . Take advantage of  VIP lounges. 
    . Life insurance.
    . Medical insurance benefits when traveling.
    . Discounts/offers at restaurants and hotels.

Amwal provides the banking and financial institutions sector with a comprehensive and integrated range of ATM network management and monitoring services throughout Iraq.

This includes ATM Remote Acceptance, Processing and Monitoring (ATMs) services, comprehensive support for electronic financial transactions, Multi Currency, multi-account management, reconciliations, reporting and customer dispute processing. It also provides advisory services for ATM selection, ATM monitoring, post-installation monitoring.

Services available at ATMs:

. Cash and fast withdrawals.
. Change the card PIN.
. Brief statement of account.
. Card balance inquiry. 



 

Amwal Payment Services provides its banking clients with the ability to process local and international transactions, as Amwal has all the licenses that enable it to process transactions for its clients through the systems and points of connection with international payment companies located at the data center and disaster recovery center inside Iraq.



 

Amwal Payment Services provides bank customers with an advanced secure experience using fraud monitoring system, secure shopping service and other security features and standards.

Amwal Company provides a mobile application service for banks and finanincial institutions for all types of cards (Prepaid, debit, and credit cards) that is compatible with various operating systems for iPhone (iOS), Android phones (Android), and Huawei phones to meet the needs and keep pace with the ever-changing and increasing banks' customers requirements.

Mobile applications' features:

. Transactions monitoring made on the card during a certain period.
. Obtain PIN code through the app.
. Obtain the 3-digit CVV security code which allows bank customers to use the card through online shopping sites.
. Money transfer.
. Balance inquiry.
. Print Statements.
. Virtual cards' issuing.
. Online cards' purchasing.

Many other features that allow bank cardholders of the application to benefit from other value-added services as per the bank's needs.

Amwal provides a comprehensive set of reports that meet most of the requirements of special standard reporting.

 

Amwal Company  provides  a distinguished team prepared for the best customer service mechanisms, as it provides a  call center for customer service over the phone, which is available around the clock, seven days a week.

This center also works to provide distinguished service and care to the company's customers from the banking and financial institutions sector, by responding to their various inquiries, receiving their various complaints, and dealing with them professionally and transparently.

 

Additionally, Amwal provides an enormous list of added services  to  banking and financial sector clients. These services vary from issuance, acquiring and processing services and it will include but non with standing:

Issuing Value-added Services:

Dormant card comission (Unused cards):

Which allows the bank to charge a certain commission on unused cards during a certain period as desired by the bank.

Exemption of credit card renewal fees:

Amwal offers the possibility of exempting customers holding credit cards from the annual renewal commission who conform to specific conditions such as reaching a certain annual usage limit,  as this encourages the customer to obtain and use the bank's cards, thus increasing customer loyalty and profits    resulting from local and international movements.

Islamic credit cards:

Amwal payment services offers Islamic credit cards that comply with the provisions of Islamic Sharia and serve a large segment of Islamic and commercial banks alike.

. Credit card with 100% repayment
. Installment card with fixed monthly commission.
. Murabaha card.
. Fixed installment card

Interest Rates Company offers a variety of printing according to customer requirements including:

. Plastic cards.
. Wearable contactless payment cards as well as Smart payment stickers.
. Metal cards.
. Biometric fingerprint cards.

Amwal offers its customers many options for printing cards, including:

. Printing at Amwal Company headquarters.
. Printing at the bank/customer headquarters.
. Instant printing at the bank or institution branches.

In addition to the possibility of linking with banking systems, Amwal's system easily supports the process of linking between the direct payment card management system (or what is known as direct debit) and the bank’s banking system by applying the latest technologies for that, which allows the financial transactions to be passed on the cards linked to the customers’ bank account.

. Printing at Amwal Company headquarters.
. Printing at the bank/customer headquarters.
. Instant printing at the bank or institution branches.

Acquiring Value-added Services:

. Contactless ATM services.
. ATM access services without using the card.
. Electronic collection and bill payment services.
. Smart instant cash deposit services.
. Balance transfer services.

Processing Value-added Services:

Digital Bank Solutions:

Amwal is proud of the capabilities of its systems, which enable it to operate digital banks and provide them with all the necessary services that provide the latest electronic payment technology services.
 

Managing application interfaces:

Amwal systems support application management interfaces and provide many current services through these interfaces, in addition to the possibility of developing new application management interfaces to support future services and products and achieve integration between the company's systems internally in addition to the possibility of linking with other institutions and companies.

 

. Retrieve electronic card information in terms of customer information or transactions made on it.
. Ability to apply for issuing electronic cards.
. The feature of controlling usage ceilings and setting limits as desired.
. Modify some of the customer's entered information such as the phone number.
. Transfer between electronic card balances in addition to the ability to charge the card balance or pay the due balances.
. Other services related to linking between the institution's systems internally or linking with banks to benefit from other application management interfaces